Small enough to be accountable. Organised enough to deliver.
TrueSide is founded and personally run by Anosh Mian Khel. When you call, you reach the person doing the work - for support coordination and for support work alike.
The person behind the paperwork.
Anosh is a Melbourne-based NDIS provider who has delivered person-centred support work across Greater Dandenong and Casey since 2025: daily living assistance, transport, household help and community participation. TrueSide now also provides support coordination, because the pattern he kept seeing in participants' homes was the same one: funding sitting in plans while families rang providers who never rang back.
His way of working is unglamorous on purpose. Answer the phone. Write things down. Explain the plan in words people actually use. Do what you said you would, when you said you would. Alongside TrueSide he studies law, which shows up in the way agreements, notes and reports get written: plainly, accurately and on time.
Anosh grew up in Melbourne's south-east and speaks English and native Dari (also known as Farsi). That background is an asset for the many local families who prefer support in Dari or want faith understood without a briefing - but TrueSide's default is simple, professional service in English for anyone, from anywhere.
Honest about where we're at
TrueSide is a young, deliberately small provider, not a franchise with a decade of case studies. What we offer instead is verifiable: current clearances, published pricing, a written conflict of interest policy, direct access to the person responsible, and a straight answer when something is outside our scope.
Prefer to talk it through?
A free 15-minute call for coordination, or a free meet and greet at home for support work. You decide after, in your own time.
Get Support Coordination Support work & ratesOr call 0470 491 956
The standards, in writing.
Participant choice first
Coordination and support work are separate services. We disclose whenever TrueSide could deliver a support being considered, and always present alternatives.
Responsive
We aim to answer enquiries and referrals within one business day. If we cannot help, we aim to tell you promptly too.
Transparent pricing
At or below the NDIS Pricing Schedule 2026-27 price limits, published on this site and itemised on every invoice.
Every credential, current and verifiable.
Participants, plan managers and coordinators can request copies of the documents below; we aim to provide current evidence promptly.
NDIS Worker Screening
Current clearance recorded on the National Worker Screening Database, valid to November 2030.
Working with Children Check
Current Victorian WWCC, verifiable through Service Victoria.
First aid & CPR
Current first aid and CPR certification, renewed on schedule.
Police check & insurance
National police check, plus public liability and professional indemnity insurance.
NDIS Code of Conduct
Applies to all providers, registered or not. Signed acknowledgement, NDIS Worker Orientation Module complete, and a maintained policy set - including conflict of interest.
Infection prevention
Infection prevention and control training completed through the Australian Commission on Safety and Quality in Health Care.
Get your NDIS plan moving.
Whether you need help organising your supports or a consistent worker to deliver them, it starts with a short conversation. Free, no obligation, and you stay in control of every choice.
We aim to reply within one business day · English, with Dari (Farsi) available · Call 0470 491 956