Transport assistance

Getting where you need to go shouldn't be the hard part of the week. We provide safe, door-to-door transport in a registered, insured vehicle - with a familiar, trusted face behind the wheel.

Check availability

What’s included

Door-to-door transport, not just drop-off
Rides to medical and allied health appointments
Transport to shopping, education, work and activities
Getting to community, cultural and religious events
A registered, insured vehicle and a worker you know
Reliable across Greater Dandenong, Casey and beyond

How it helps

It's not just a lift. Your worker helps you get ready, gets you there safely, and stays with you if you need them - in English or Dari.

In your language

This support can be delivered fully in English or Dari (also known as Farsi) - whichever the participant prefers. Care should never come with a language barrier.

Want to meet first?

A free, no-pressure meet & greet at your home. We listen, you decide. In English or Dari (Farsi).

Check availability Services & rates

Or call 0470 491 956

FAQ

Questions about transport assistance

Straight answers, same-day documents on request.

How is transport charged?

Vehicle running costs are charged at $0.99/km (non-labour travel) and only where agreed in writing in your service agreement first. No agreement, no charge.

Where can you drive me?

Across Greater Dandenong and the City of Casey, and to appointments beyond the area where your plan allows.

Is the vehicle insured?

Yes - a registered, insured vehicle, with full public liability and professional indemnity insurance held for all support work.

More ways we help

Other core supports.

Assistance with self-care

Daily living support

Personal care, morning and evening routines, and the everyday tasks that keep life running - delivered with dignity, in your home, on your terms.

Learn more

Core support

Household tasks

Cleaning, laundry and meal preparation that keeps your home comfortable and safe - done alongside you or for you, whichever helps most.

Learn more

Community access

Community participation

Getting out, staying connected - appointments, social activities, sport, the mosque, the market. Whatever keeps you part of your community.

Learn more

Hayat pathway

Hayat - faith-respecting support

Our dedicated service for Muslim participants and culturally diverse families: prayer times, halal meals and family understood by default.

Discover Hayat

Available across Melbourne's south-east

Need transport assistance in Melbourne's south-east? See our local pages for Dandenong, Noble Park, Springvale, Cranbourne, or browse all suburbs.

Support coordinators can refer a participant here. Culturally responsive support is available through our Hayat pathway, and we also offer support in Dari (Farsi).

Get started

One call. One worker. No run-around.

Looking for support, helping a loved one, or referring a participant? The meet & greet is free, at your home, with no obligation either way.

Check availability Call 0470 491 956

In English or Dari (Farsi) · we reply within one business day