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For support coordinators & plan managers

The referral you can’t usually fill.

Male support worker. Native Dari (Farsi) and fluent English. Fully cleared, insured, and available evenings and weekends across Melbourne’s south-east. If that request has been sitting in your queue, this page is for you.

Compliance ready

NDIS Worker Screening (ID 94815052), WWCC, police check, first aid, infection control and insurance - copies sent same day on request.

Clean paperwork

NDIS-aligned service agreements, consent forms and invoices with correct item codes and 2026-27 price guide rates. Seven-day payment terms.

Genuine cultural match

Native Dari (Farsi) speaker from the local Afghan community. Faith-aware support through our Hayat division.

Responsive

Referrals acknowledged within one business day. Meet-and-greet offered within the week, free and without obligation for the participant.

Service areas

Across Melbourne’s south-east - Greater Dandenong, Casey, Kingston, Bayside, Monash, Glen Eira, Whitehorse and Knox. Primary suburbs include Dandenong, Noble Park, Springvale, Keysborough, Hampton Park, Narre Warren, Cranbourne and Berwick. See all service areas.

Response times

Referrals acknowledged within one business day. Free meet & greet offered within seven days. Progress notes and compliance documents available on request, same day. Invoices on 7-day terms with correct item codes.

What coordinators say

Referral feedback from the field.

★★★★★
I referred a Dari-speaking family who had been on my list for weeks. TrueSide had a meet and greet done within three days. Clean communication throughout.
R.K. - support coordinator, south-east Melbourne
★★★★★
Compliance docs came through same day, and the invoicing was correct first time. That saves me a lot of chasing. Happy to refer again.
J.L. - plan manager
★★★★★
One of the few providers in this area who can genuinely offer culturally matched support for Afghan families. The participant's mother told me she finally felt understood.
M.A. - LAC, Greater Dandenong

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Referrals are acknowledged within one business day; a free meet & greet is offered within seven days. Or call 0470 491 956 and tell us directly.

Send a referral

In two minutes.

Or call 0470 491 956 and tell us about the participant directly. Either works.

TrueSide supports plan-managed and self-managed participants. We are not currently registered to support NDIA-managed participants. Compliance documents are available the same day on request, and progress notes are available on request.

Download Schedule of Fees (PDF)
Download Capability Statement (PDF)

FAQ for coordinators

Common questions from support coordinators

Is TrueSide a registered NDIS provider?

TrueSide is not registered with the NDIS Commission. We support plan-managed and self-managed participants only. Anosh holds a current NDIS Worker Screening Clearance (ID 94815052, valid to November 2030), Working with Children Check, police check, first aid, and public liability insurance.

How quickly can you start supporting a new participant?

Referrals are acknowledged within one business day. A free meet and greet is offered within seven days. If the participant is happy to proceed, support can begin the following week in most cases.

What compliance documents can you provide?

NDIS Worker Screening clearance, Working with Children Check, police check, first aid certificate, insurance certificates, and a copy of our service agreement template. All available same day on request.

What areas do you cover?

Greater Dandenong and the City of Casey, including Dandenong, Noble Park, Springvale, Keysborough, Hampton Park, Narre Warren, Cranbourne, Berwick, and surrounding suburbs. See the full list.

Can you support participants who need a Dari or Farsi speaker?

Yes. Anosh is a native Dari (Farsi) speaker from the local Afghan community. This is one of the most common reasons coordinators refer to TrueSide.

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