Muslim NDIS support in Melbourne.

Support that respects your faith, not just your plan.

Muslim families in Melbourne often describe the same frustrations with NDIS providers: workers who don't know when prayer times are, meals cooked without checking they're halal, activities booked over Jumu'ah, and puzzled looks when a family wants to be involved in care decisions. These aren't unreasonable expectations. They're basic requirements any faith-aware provider should meet without hesitation.

TrueSide was founded by Anosh Mian Khel, a practising Muslim based in Noble Park North. Faith here isn't a policy add-on - it's personal. When your provider already lives with prayer times, fasting and halal food, you don't have to explain, justify or compromise.

What faith-aware support looks like

• Prayer times built into the shift. Scheduled as a natural part of the day, whether the participant prays independently or needs prompting and support.
• Halal meal preparation. Done properly, including the difference between a halal label and genuinely halal sourcing.
• Modesty and dignity. Personal care delivered with full respect for Islamic modesty requirements.
• Ramadan planning. Suhoor timing, iftar preparation, adjusted schedules and medication management arranged before Ramadan begins.
• Family involvement. Parents, siblings and extended family kept in the loop, with the participant's own choices always leading.
• Jumu'ah respected. Friday prayers treated as a fixed commitment, not a scheduling conflict.

Two services, both faith-aware on request

Support work: daily living and personal care, community participation, transport and household tasks, delivered in person across Melbourne's south-east. Evening and weekend support may be available by arrangement, subject to capacity, at or below the applicable NDIS price limits.

Support coordination: help understanding your plan, finding providers who genuinely respect your requirements, and fixing gaps - by phone, video or in person, in English or Dari. This matters for Muslim families in particular: a coordinator who understands your requirements can search for providers who meet them, rather than telling you they don't exist. The two services are separate, and using one never requires the other.

Honest about gender preferences

Anosh is male, which works well for male participants who prefer a male worker for personal care. TrueSide does not currently have a female support worker, and we won't pretend otherwise. If your family requires a female worker, we say so upfront, discuss what matters most openly, and - through support coordination - can help you look for external providers who meet that preference.

Language

Anosh speaks fluent English and Dari (Farsi). For Dari-speaking families the whole experience can run in Dari. For Arabic- or Urdu-speaking families, Anosh has basic conversational ability in both, with English or Dari as the primary day-to-day language.

Funding and eligibility

TrueSide supports plan-managed and self-managed NDIS participants. We are not registered for NDIA-managed plans. Unsure of your plan type? Contact us and we'll help you work it out.